Front-End RCM Pillar

Patient Access & Eligibility Solutions|

Eliminate 90% of front-end claim denials before the patient even walks through the door with automated, real-time insurance verification and proactive prior authorization management.

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Active SLA Benchmark

98%

Clean Claim Rate

Core Operational Deliverables:

Specialty Certified AAPC / CDT Coders

Real-Time Clearinghouse & EHR Integration

Systematic 21-Day Denial SLA Follow-up

98%

Clean Claim Rate

< 24 Hrs

Prior Auth Turnaround

99.4%

Eligibility Accuracy

90%

Front-End Denial Reduction

Industry Challenges & Solutions

Eliminate Key Operational Revenue Bottlenecks

How MedLink turns common revenue cycle pitfalls into predictable, compliant cash flow.

High Front-End Denial Rates

Industry Pain Point: Ineligible coverage and missing authorization account for over 40% of all initial claim rejections in healthcare practices.

MedLink Solution: MedLink performs real-time batch and instant real-time verification 72 hours prior to every scheduled patient appointment.

Delayed Prior Authorizations

Industry Pain Point: Complex payer authorization portals delay critical patient care and result in uncollectible write-offs when missed.

MedLink Solution: Our dedicated patient access specialists handle 100% of payer auth submissions, clinical chart attachments, and peer-to-peer scheduling.

Uncollected Patient Copays & Coinsurance

Industry Pain Point: Practices collect less than 30% of patient financial responsibility after the patient leaves the facility.

MedLink Solution: Real-time estimation engines provide exact out-of-pocket breakdown prior to service, empowering front-desk collection workflows.

About Us

Our agency handles all types of revenue cycle management across North America, offering each provider a seamless and high-yield experience.

2015

The year MedLink was established

98%

Clean claim first-pass rate

30 Days

Target AR collection cycle

$20M+

Recovered revenue for clients

End-to-End RCM

Denial Management

Implementation Protocol

4-Step Seamless Onboarding & Execution

Fast, zero-disruption onboarding integrated directly with your existing PM/EHR software.

STAGE 01

Schedule Sync & Intake

Daily automated sync with your EHR/PM appointment schedule 72 hours in advance.

STAGE 02

Real-Time Verification

Automated eligibility checks and COB verification across primary and secondary payers.

STAGE 03

Auth & Pre-Cert Clearance

Clinical documentation submitted to payers for mandatory prior authorization approval.

STAGE 04

Front-Desk Notification

Real-time portal alert providing patient responsibility estimates prior to check-in.

• FREQUENTLY ASKED QUESTIONS

Frequently Asked Questions

How quickly does MedLink complete prior authorization requests?

Standard prior authorizations are completed within 24 to 48 hours. Urgent/stat authorization requests are submitted immediately and cleared within 4 hours.